Frequently Asked Questions
Everything you need to know about your Tropez Official experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders, while international delivery can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.
Are your materials sustainably sourced?
At Tropez Official, we are committed to ethical fashion. We prioritize high-quality, durable fabrics and work with manufacturers who follow fair labor practices.